Saw a cute teapot, pillow, picnic ware, chair and curtain. I must admit, I always thought the Klippan sofa looked cheap. But - I almost shit when I saw it in orange vinyl. Fab!
I adore the Ljusas Uvas lamp. Hmm. This might look good with my red Danish sofa.
I almost bought a couple of the Gronos. Should have.
Stupid me. I have been wanting a tall lamp shade forever, and haven't been able to find one. I love the 16-inch yellow Skimra. My shopping experience was not a good one, I was overwhelmed, and did I mention that the customer service was deplorable?
Here's what I did buy. I've been wanting to add some lavender to my apartment. The two little flower pots were $1.99 and are the most wonderful matte finish. The Salong vase is very sexy. The Lykta lamp is cute, but a tease. It cost $12.99 and I can't find a bulb to fit.
I've already spent $12 on bulbs, so I may just give it up. The lady at Home Depot assured me that the bulb to the right would fit, but it did not. I stopped at a chandelier shop, they told me about a shop across town. This is getting stupid. I may give up.
I guess the key to Ikea is plan in advance. If I had it to do over, I'd like get the tall shade and couple of the Knubbig lamps. I am not sure that I ever want to set foot in Ikea again. And don't give me the crap about the lack of customer service keeping costs down. That's one of the many things wrong with America. Hire some people, treat them well. Then treat your customers well. People will spend more money. And those new employees will also spend money and everyone will be happier. It's not rocket science.
Ikea actually did me a favor by snubbing me. I've had extensive customer service training, and I treat people well, especially when they are spending their hard-earned money. I don't belong there. Today at Pat Catan's, I mentioned the lamp saga to one of the clerks. She said, "You could make a lamp for under $10 and I could show you how." Now that's customer service.
No comments:
Post a Comment